Head of Product Design & AI Interaction Specialist

DESIGN THINKING

Felipe
Amorim

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About me

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Strategic Design leader and Innovation Partner with 20+ years of experience at the intersection of business strategy and emerging technologies.

Certifications in Design Thinking, Futures Thinking, AI Interaction Design and Business Acumen.

20+

years as a designer

Industrial and Graphic Design, with specializations in Branding, UX and Usability.

5

companies founded

Two startups as a solo founder and three ventures as business architect for fundraising.

3

language fluency

I speak portuguese, english and spanish fluently, and I'm learning german and italian.

30+

young designers mentored

As a design leader and mentor, I helped designers secure senior positions and build their careers.

1.000+

projects delivered

In UX, Product and Innovationt, with a focus on experience design, digital product, and innovation for 200+ clients across diverse sectors.

10mi+

euros generated in recent projects

Proven track record of generating revenue and business value through strategic design, including monthly revenue increases and collaboration on startup fundraising.

Atlético de Madrid logo

I helped Atlético de Madrid redefine the relationship with their fans through an improvement on it's official mobile app.

VIEW CASE STUDY
Atlético de Madrid mobile app interface
350k€+
montlhy boost in revenue
Outback

I went beyond empathy by not only interviewing over 20 customers across Brazil, but also by experiencing the customer journey myself, identifying recurring themes in their on- and off-premise dining experiences to create a single phygital one.

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Outback
29%
increase in sales
Card Dynamics

At Spanish Fintech Startup Card Dynamics, I led the entire Design Operations, spearheading a full product and branding revamp to drive innovation and maturity, making the app white-label.

VIEW CASE STUDY
Card Dynamics
100%
sales generation
Pizza Hut

I led an 8-person team to redefine Pizza Hut’s digital ecosystem for the Brazilian market. Moving beyond UI, we audited 25+ channels to solve "Delivery Anxiety." By applying Jakob’s Law and Dieter Rams’ principles, we identified 65 experience gaps, delivering a prioritized roadmap that reduced friction from 62% to 40% and boosted CSAT from 82% to 95%. A masterclass in Service Design as a business lever.

VIEW CASE STUDY
Pizza Hut
38%
reduction in checkout friction.
Invisipayments

In this proactive speculative design project I explore the future of payments, not to solve an immediate business problem, but to use Futures Thinking and emerging technologies, like Artificial Intelligence, to imagine a more human-centric payment model that transcends current technological limitations.

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Invisipayments

FELIPE AMORIM

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